Many of you experience problems with your Internet service over the past server days. I wanted to let all PortBridge customers know that this was NOT an issue with PortBridge Internet but with several tier-1 Internet providers.
As you know, we do everything in our power here to ensure you have reliable Internet access and our service delivery is something we take very seriously. As a result, I felt it important to let you know about these issues and that they were not caused by PortBridge.
The outage over the weekend appears to have been caused by a problem at an AT&T facility in Michigan but other posts point to a problem with the Level3 backbone. This problem produced very strange results with users being able to get to many Internet sites but others were completely unreachable.
If you have any questions regarding this outage, I have included several links below which describe the problems and its global reach;
http://arstechnica.com/news.ars/post/20081228-did-the-midwest-kill-the-internet-today.html
http://www.techcrunch.com/2008/12/28/the-tubes-are-clogged/
http://www.dslreports.com/shownews/Sunday-Outages-Plague-ATT-Level-3-99896
http://www.datacenterknowledge.com/archives/2008/12/29/weekend-outages-for-att-level-3/
Tags: internet