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Archive for the ‘Tech Tips’ Category

Remove Confiker - Can’t get to Microsoft websites or Windows Update

Saturday, February 27th, 2010

Let me ease your frustrations on this one…you have the Confiker virus and there is no fun way to get rid of that crap because confiker blocks all the websites that house the tools for this! However, we are here to help you get rid of this one easily because we will include the Symantec tool here for you for FREE and confiker CAN’T block this!

DOWNLOAD CONFIKER REMOVAL TOOL

Hosted Exchange Pricing - How it benefits your small business

Monday, February 22nd, 2010

You are wondering what Hosted Exchange costs and you might even be wondering why there are such price fluctuations in the market from the extremely high to the dirt cheap. In this quick and brief blog I will try to outline the differences between why some people charge $5.00 and some $25.00 and why Portbridge Internet’s Hosted Exchange is in the middle. (more…)

Hosted Exchange Vs In House

Monday, February 22nd, 2010

You are probably at the cross roads where you want to bring your small to medium sized company up to speed on technology and get the robust email and shared calendar tools needed to compete in this rapidly changing marketplace. Today’s market is breeding smaller more personable businesses and they (and you) need the same tools the larger faceless company’s have without the same expense and maintenance costs. We introduce to you, Microsoft Hosted Exchange to save the day! (more…)

Hosted Exchange in North Carolina

Wednesday, February 10th, 2010

Portbridge Internet now offers fixed low cost Hosted Exchange to all small and medium sized businesses in the United States. (more…)

PDF Documents Print slow - HP Laserjet

Wednesday, October 28th, 2009

You are probably pulling your hair out wondering WHY ON EARTH ARE THESE PDF’S PRINTING SO SLOW!!!

If you own the old and trusty HP Laserjet 4000 series then I have a solution for you that you wouldn’t believe…USE THE WRONG DRIVER!

Here are the steps for setting up a network printer (let’s assume you have a computer dedicated for this or a server:

1. Setup a new printer and add as usual (either network or locally depends on your situation)
2. When you arrive at the “Select Printer Driver” Select the HP Lasterjet 4 driver

This is an older driver, but it forces the printer to use PCL5e and your PDF’s will work much faster.

Windows Initialization Failure - Winsock Failure 10107 - DHCP Not Starting - Windows Vista

Friday, October 23rd, 2009

Windows Vista users may experience an issue with obtaining an IP address via DHCP when starting their computers. For Windows Vista users who are on a Active directory domain (Either SBS 2003 or any standard Active Directory domain) may experience the “Welcome” message on their screen for long periods of time and sometimes it may never get past that point.

We at Portbridge have noticed that there is one common fact about these computers that have this problem, they all have had McAfee Security Suite installed and once removed. This horrible software somehow causes problems with Winsock and other TCP/IP files on the Windows Vista machine.

We have listed the proper steps to properly remove McAfee as to avoid these issues:

1. Go to Control Panel and Select Programs
2. Uninstall ALL McAfee related programs

Now that you have uninstalled all these programs please download the following tool:

http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

1. Download this to your Desktop or wherever you wish.
2. Rick click the downloaded file and select “Run as administrator”

The program will now start removing all the files associated with McAfee. This should PREVENT the issue from ever happening. HOWEVER, if you do run into this program where DHCP won’t start and you can’t get online do the following:

1. Go to: C:\WINDOWS\System32\cmd
2. Rick click on CMD and select “Run as administrator”
3. Enter the following command: Sfc /scannow (This may take a few minutes, go have a snack and a drink)
4. Once this is done enter the following command: netsh winsock reset

The cost of data: Lost Vs. Compromised

Monday, August 10th, 2009

Never has there been a greater point in our history that more business data is electronically stored on hard disk drives, CD’s, DVD’s, Tapes, External Drives and backed up to other servers. As more and more companies are placing sensitive data on electronic mediums that data becomes vulnerable to the same problems that paper documents faced: fire, flood, damage, altering, and theft. (more…)

Convert .docx files to .doc

Tuesday, July 28th, 2009

There are a few 3rd party programs that you can use, but we recommend using the compatibility pack from Microsoft themselves to handle this.

http://www.microsoft.com/downloads/details.aspx?FamilyId=941B3470-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en

How to find the Top 100 Virus Senders

Wednesday, July 22nd, 2009

http://www.senderbase.org/home/detail_virus_source

Visiting this link sends you to a page that will list the top 100 virus senders.

Hackers Place Malicous Code on on Power Grid

Friday, May 29th, 2009

So, you think you are safe from attackers because you have Windows Firewall turned on and you think that Linksys router is protecting you? Think again! Not only has our Department of Defense been hacked but our power grid too!

Malicious hackers placed code in the computer systems of our nations power grid infrastructure that could have caused wide spread damage and possibly rolling blackouts throughout the entire country. Just imagine, companies like Progress Enery and Florida Power and Light who have dedicated IT support are being hacked! These companies spend millions of dollars on new equipment and training to keep their systems optimal.

Not having your network actively monitored and assuming that running some freeware AVG with a Linksys router is really just playing the “security through obscurity” game that you will ALWAYS lose. By having Portbridge monitor your network and install our deep packet filtering firewall we can monitor all aspects of your network and keep you safe from being hacked.

Here is the Article from CNN:

WASHINGTON (CNN) — Computer hackers have embedded software in the United States’ electricity grid and other infrastructure that could potentially disrupt service or damage equipment, two former federal officials told CNN.
The ex-officials say code also has been found in computer systems of oil and gas distributors.

The ex-officials say code also has been found in computer systems of oil and gas distributors.

The code in the power grid was discovered in 2006 or 2007, according to one of the officials, who called it “the 21st century version of Cold War spying.”

Department of Homeland Security Director Janet Napolitano would not confirm such a breach, but said Wednesday that there has been no known damage caused by one.

“There have been, to my knowledge, no disruptions of power on any grid caused by a deliberate cyberattack on our infrastructure — on the grid,” Napolitano said. “Nonetheless, we remain in constant protection, prevention, education, resiliency mode and we work with the utility sector particularly on that.” Video Watch security officials explain threat »

The U.S. power grid isn’t the only system at risk. The former officials said malicious code has been found in the computer systems of oil and gas distributors, telecommunications companies and financial services industries.

Napolitano said the vulnerability of the nation’s power grid to cyberattacks “has been something that the Department of Homeland Security and the energy sector have known about for years,” and that the department has programs in place to fight such attacks.

Security experts say such computer hacking could be the work of a foreign government — possibly Russia or China — seeking to compromise U.S. security in the event of a future military conflict.
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* ‘Smart grid’ may be vulnerable to hackers

Former CIA operative Robert Baer said he is not aware of a specific breach like the one the former officials describe. But he said people in the intelligence community assume that such attacks from countries like China go on all the time.

“Their foreign intelligence service has been probing our computers, our defense computers, our defense contractors, our power grids, our telephone system. … I just came from a speech at the national defense university and they were hit by the Chinese trying to get into their systems,” Baer said.

“They are testing and have gotten in portals. It’s a serious threat.”

Baer said if the software was embedded by a foreign government, he doubts it would be used to launch a surprise attack. Instead, he said, that government likely would keep the bugs in place in case of a future conflict with the United States.

“It’s deterrence in the event of war,” he said. “They will have another weapon at their disposal, which will be to turn off our power.”

When the coding is found, it can be destroyed. But experts said that’s easier said than done.

“If you have somebody who knows what they’re doing writing that code and embedding it in a clever way, you can look right at it and not recognize it,” said Scott Borg, director and chief economist at the U.S. Cyber Consequences Unit, an independent research institute.

And even when it’s found, Borg said, confirming the source of a cyberattack can be next to impossible.

“Anonymity is a fact of life in the cyberworld,” he said. “It’s very easy to run an attack through somebody else’s computer. It’s very easy to embed code in Russian or Chinese when you’re not Russian or Chinese.

“So it’s very difficult to be confident on where anything like this comes from.”

Critics of the utilities industry have accused it of not doing enough in the past to defend against cyberassaults. But Ed Legge, spokesman for the Edison Electric Institute, which represents shareholder-owned electric companies, said the industry takes the threat seriously and has made progress in closing some of the loopholes that would allow such attacks.

President Obama has started a 60-day review of all the nation’s efforts at cybersecurity that is expected to be completed by April 17, Napolitano said.

While utility grids are owned by industries, not the government, Napolitano said her department will continue working with power companies and other industries to help prevent an attack that could cripple power or other vital services.
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“Can we continue to work to enhance efforts within critical infrastructure like the utility grid? Yes,” she said. “Are we continuously looking for ways to enhance and educate for the prevention and protection of the cyberworld? Absolutely.

“Is this a priority of the president’s and of all of us that are involved with safety and security? You bet.”


—Are you making every effort to protect your network and data?



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