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| Professional Support Services |
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PortBridge offers a full suite of IT support services to serve the needs of
your business' technology and computing environment. Our support services are ideal
for business owners who:
- Need to have their computers up and running while minimizing problems.
- Hate dealing with or thinking about computer problems and other
complexities of operating a computer network.
- Don't have the time or staff to deal with computer network maintenance.
- Have an internal Network Administrator that can be focused on more value
added technology projects to help move your business forward.
Service Details and Pricing
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No Plan |
Pro |
| Monthly Rate |
N/A |
$12.50/device |
| On-Site 1 |
$120.00/hour |
$75.00/hour |
| Remote / Phone 2 |
$80.00/hour |
$50.00/hour |
| After-hours / Holiday 3 |
$142.50 / hour |
$112.50 / hour |
| Travel 4 |
$40.00 / hour
$0.52 / mile |
$25.00 / hour
$0.52 / mile |
| Guaranteed Response Time |
N/A |
2 hours |
| Workstation Anti-virus |
N/A |
Included |
| Patch Management |
N/A |
Included |
| Asset Management |
N/A |
Included |
| Weekly Workstation Maintenance |
N/A |
Included |
| Network Monitoring |
N/A |
Included |
Call us at 1-888-276-4376 to get started!
- On-site visits carry a one-hour minimum.
- Remote and phone support carries a 15-minute minimum.
- Normal support hours are 8am - 5pm Monday through Friday with all major holidays observed.
After-hours / holiday rate apply to all technical support including on-site, remote and
phone support with a one-hour minimum.
- Travel times carries a 15-minute minimum.
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