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Customer support is available via telephone from 9:00
am until 9:00 pm, Monday through Friday and now 10:00 am until 5:00 pm on Saturday. Our
support phone numbers are:
Raleigh/Durham area: 919-459-0130
Other
Areas: 1-888-276-4376 (toll-free)
You
may also contact us via email anytime by emailing
us at support@portbridge.com.
If
you need support after regular business hours, you
might find the information you need in our Frequently
Asked Questions (FAQs) page. We have also created
the following self-help guides to answer most of your
questions about setting up your PortBridge service.
Server Information:
Mail
servers
FTP servers
News servers
Name servers
Domain hosting
information (authoritative name servers)
Dial-up
Service Information:
Dialup access numbers
Dialup accelerator
Setting up Windows 95/98 for
PortBridge
Setting up Windows NT 4.0
for PortBridge
Setting up Windows ME for
PortBridge
Setting up Windows 2000 for
PortBridge
Setting up Windows XP for
PortBridge
Setting up Macintosh OS X
for PortBridge
Setting up Macintosh OS 9.2
and previous for PortBridge
Setting up OS/2 for PortBridge
DSL
Service Information:
Technical explanation of DSL speed
Email
Information:
Setting up Outlook
Express
Setting up Mail in Netscape
4.x
Setting up Mail in Netscape
6
Setting up SMTP Authentication in Outlook Express
Setting up SMTP Authentication in Netscape 4.x
Setting up SMTP Authentication in Netscape 6 and above
Spam and Virus
Information:
Preventing Unsolicited Commercial Email (Spam)
Protecting Yourself from Email Viruses
Preventing Web Page Popup Ads
Stopping Adware and Spyware
Help
for Outlook Express errors caused by Norton
Antivirus (from Norton's web site)
Scan Your Computer for Viruses -- Free! (from Trend Micro's HouseCall service).
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